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JP
How long does it take?
My record is 17 minutes ... but normally you should allow a minimum of 24 hours after payment, unless you clear it with me first.
Can you incorporate our company's logo?
I can use whatever you send me ... Normally I'll simply copy across the scanned image, which may well not be production quality. In this case, your printer will be able to replace it with a high-resolution copy before printing. If you need me to use special fonts or logos, send them with the file and I will give you a quote for the price (extra work does cost more).
Will you match the layout of the original?
Yes, as far as possible.
Why didn't you translate our address?
Because your postman probably doesn't read Japanese! If you are using a two-sided bilingual card, I may put an abbreviated version on the translated side, simply as a guide to your location.
Why did you change our phone number?
It is always better to use the international format.
Why didn't you translate our company's logo / motto?
This is a corporate identity matter, and requires much more consideration and work than a simple business card. I would be happy to help you come up with a logo / motto etc. that suits your business: please see my translation pages.
Our printer says your file looks like gobbledy-gook?
Tell them to call me. There are all sorts of possible reasons for this, but most can be solved quite simply.
Our printer says they don't have oriental fonts / computers etc.?
Not a problem! With my method you don't need any - tell them to call me.
Can you print our cards for me?
If need be, but using your local printer is almost always cheaper and simpler. See also my links pages.
Can you supply the cards as bromide or film, or send me the files on disk?
If need be, but it is generally simpler to use online delivery.
It's an emergency - can you fax me a card now?!
That depends on many factors, e.g. what time zone you're in, but I'll certainly try. In this case, please telephone rather than e-mailing.
I haven't got a scanner! Can I fax you the card?
Yes: fax it to +44 1843 847701. Please note however that the quality of any logos etc. is likely to deteriorate even further if faxed. It's best to use 'fine' mode (but NOT 'superfine').
What's the etiquette for using business cards in Japan?
Receive a card with both hands, inspect it carefully, in meetings lay it on the table in front of you (especially in groups, that helps you remember the other side's names, positions and affiliations), and never bend it or write on it. When handing yours out, turn it so the recipient can read it (and with the Japanese side up). Beyond that, simply observe those around you and learn from them.